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Warranty Engineer - Co Tyone

Ref: 600 Date Posted: Friday 12 Jan 2018
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Warranty Engineer
Full-Time & Perm
Major manufacturing business in Dungannon
Job Role
Processing warranty claims for Powerscreen and other Terex brands
Settling claims in line with warranty policy
Liaising with engineers, quality, service technicians
Dealing with queries from dealer network (phone calls / emails)
Training internal staff and dealer network occasionally on warranty system and processes
Recovering costs from suppliers and coordinating return of parts to suppliers
Raising concerns to Internal Quality Council
Providing advice to Technical and Parts Helpdesk on warranty issues
Education to degree standard preferably in Engineering (or equivalent work experience).
Computer Literate – Able to use Microsoft Office systems especially Excel.
Ability to communicate across all levels of the business. 
(Our client reserves the right to expand on the above criteria to facilitate shortlisting)
Our client is committed to equality of opportunity and welcomes applications from all sections of the community
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