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Experienced Travel Consultant - Co Down

Ref: 733 Date Posted: Friday 23 Feb 2018
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Experienced Travel Consultant
Full-Time & Perm
Banbridge, County Down
Salary depending on experience
Monday – Friday 09:00-17:30
Zenrec exclusive
Award winning Clubworld Travel, is the largest independent retail travel agency in Northern Ireland, with 7 outlets located throughout Northern Ireland. 
Their multi-award winning team, ensure their clients’ holidays are exactly what they want by providing in-depth knowledge, personal recommendations and the best possible prices. 
Job Role
This opportunity will suit a dynamic, energetic, professional person with a passion for customer service.  
Plan and sell transportations, accommodations, insurance and other travel services
Effectively communicate with customers to understand their needs and secure the sale.
Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travellers
Book transportation, make hotel reservations and collect payment.
Use promotional techniques and prepare promotional materials
Deal with occurring travel problems, complaints or refunds
Enter data into our software and maintain client files
Network with tour operators
Maintain statistical and financial records
Meet profit and sales targets
Maintain a clean, tidy and organised office environment
Proven ability for delivering excellent customer service/sales
Passionate about travel - previous travel industry experience desirable but not essential
Excellent telephone manner with strong verbal communication skills
Proven ability to meet targets/KPI's
A strong team player
 (Our client reserves the right to expand on the above criteria to facilitate shortlisting)
What you’ll get in return:
Salary Negotiable depending on experience
Monthly target bonus scheme
Tour operator incentives
Opportunities for work related travel
Discounted personal travel rates.
Our client is committed to equality of opportunity and welcomes applications from all sections of the community